Testing Methods

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    I sent my website IA out to 5 members of my team along with a list of 5 tasks to complete. 4 out of the 5 tasks went well. The 5th task involved some confusion with my testers. With this data, I was able to clarify the issues and make adjustments to the site. I am about to send the real website out to the same users with a similar, but slightly different usability test. I am anxious to see the results.

    As far as testing methods, I prefer to have live testing with one user at a time while they talk aloud. This method would help me understand the “sticking points” of the website – both good and bad. In a focus group sometimes one user’s answers / comments can affect the answers of another user causing some bias. While it is not my favorite method of collecting data, it does still provide usable information on design issues.

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